Technology Business Review

Trophy Club Municipal Utility District No. 1 · Prepared for Alan Fourmentin · May 28, 2026

This review summarizes the health of the District's technology environment, the projects we recommend for Fiscal Year 2026–2027, and a clear two-bucket budget — Recurring Services and Projects — so the District can plan with confidence.

Where You Stand Today

AreaStatusComment
Helpdesk & Onsite Support Healthy 24/7/365 monitoring; SLA targets met across priority levels.
Security Operations Healthy Managed Detection & Response and SOC active. Phishing testing and awareness training running.
Backup & Disaster Recovery Healthy Onsite BDR appliance plus offsite cloud copies; recovery validated.
Microsoft 365 & Identity Healthy Multi-factor authentication enforced; license footprint reviewed for the new budget year.
Physical Security (Cameras & Access Control) Healthy Camera system and electronic access control deployed and operating.
Server Infrastructure Action Required Both production servers are past manufacturer warranty. Replacement is the most important investment for the year.
Workstation Fleet Refresh Due Three laptops are out of manufacturer support or running an end-of-life operating system.
Perimeter Firewalls (3 sites) Refresh Due Existing firewalls at WWTP, Water Barn, and Main Office are due for replacement.

What We Accomplished Together This Year

Recommended Projects for FY 2026–2027

Each project below is presented as a complete unit — hardware and labor together — so the District can see the full cost of every initiative at a glance. Professional services labor is billed at $195 / hour. Hardware is at manufacturer pricing. Each project is locked into a written Statement of Work with a fixed-fee or not-to-exceed price before work begins.

1. Server Replacement & Server-Room Refresh

Replace both production servers (both past manufacturer warranty), refresh the supporting server-room infrastructure (top-of-rack switching, battery backup, cabling), and migrate every line-of-business virtual machine — domain controllers, file server, and application servers — with no data loss. The legacy 2012 server is also retired as part of this work.

Hardware budget breakdown
Component Purpose Estimate
2 × Dell PowerEdge servers Replaces TCMUD-HOST-01 (warranty expired Oct 2025) and TCMUD-HOST-02 (warranty expired Dec 2025). Current-gen hosts with 5-year NBD warranty. $32,000 – $36,000
Top-of-rack network switch(es) Managed switching to support modern server uplink speeds and replace the aging switching between the servers and the network. $2,500 – $5,000
Rack-mount UPS / battery backup Replaces the aging APC battery backup (recently flagged failing batteries). Sized for the new server load with clean-shutdown protection. $1,500 – $3,500
Cabling, PDU & rack accessories CAT6 patch cables, fiber jumpers (if needed), rack-mount PDU, and cable-management trays for a clean, supportable install. $500 – $1,200
Total Hardware $36,500 – $45,700
Hardware (servers + supporting infrastructure)
$36,500 – $45,700
Labor — 45–55 hrs @ $195
$8,775 – $10,725
Project Total: $45,275 – $56,425

2. Laptop Refresh (3 devices)

Replace three laptops that are either out of manufacturer support or running an end-of-life operating system. Setup and deployment are handled under managed services — no separate labor charge.

Device Assigned To Reason
TCMUD-LT-04 Mike McMahon Out of Dell basic support (ended July 2025).
TCMUD-LT-11 Pool laptop Running Windows 10 — Microsoft support ended October 2025. Replace with a Windows 11 device.
MUDDIR2 Board of Directors pool laptop Past the standard refresh window.
Hardware (3 × Dell business-class laptops)
$4,500 – $6,000
Labor
Included in managed services
Project Total: $4,500 – $6,000

3. Firewall Replacement — WWTP, Water Barn & Main Office

Replace the perimeter firewalls at all three District sites with current-generation business-class units. Modern firewalls bring intrusion prevention, content filtering, and centralized policy across all three sites — and are increasingly a cyber-insurance requirement.

Hardware (3 firewalls + licensing)
$4,500 – $9,000
Labor — 20–30 hrs @ $195
$3,900 – $5,850
Project Total: $8,400 – $14,850

4. SharePoint Migration

Move the District's shared drives off the aging file server and into Microsoft 365 / SharePoint Online. Result: secure remote access for staff and the Board, automatic version history, and modern collaboration. No new licenses required — already included with Microsoft 365.

Hardware
None (cloud-based)
Labor — 30–60 hrs @ $195
$5,850 – $11,700
Project Total: $5,850 – $11,700

5. Mobile Device Management (MDM) Upgrade

Bring tablets and mobile devices under Microsoft Intune for remote wipe, policy enforcement, and compliance reporting. Increasingly a cyber-insurance requirement and the right way to protect District data on mobile devices. No new licenses required — already included with Microsoft 365.

Hardware
None (uses existing devices)
Labor — 20–40 hrs @ $195
$3,900 – $7,800
Project Total: $3,900 – $7,800

Recurring Services Budget — FY 2026–2027

For the new budget year, a 5% monthly adjustment applies to the Managed IT Services line — consistent with rising labor, tooling, and security operations costs across the industry. This is the first adjustment since the prior renewal cycle.

Service Monthly Annual
Managed IT Services — current rate $5,961.67 $71,540
Managed IT Services — proposed (+5%) $6,259.75 $75,117
Microsoft 365 Licensing Pass-through at current Microsoft pricing · billed monthly

Managed services annual increase: $3,577 (approximately $298 per month).

FY 2026–2027 — Total IT Budget at a Glance

Two clear buckets: what the District spends every month to keep operations running, and the one-time investment in projects that modernize the environment and remove risk.

Bucket Low High
Recurring Services — Managed IT Services (annual)
Plus Microsoft 365 pass-through at current pricing.
$75,117 $75,117
Projects — All five initiatives, hardware + labor combined
Server & server-room refresh, laptop refresh, firewall replacement, SharePoint migration, MDM upgrade.
$67,925 $96,775
Total IT Budget — FY 2026–2027 $143,042 $171,892

Project Cost Recap

Project Hardware Labor Project Total
Server Replacement & Server-Room Refresh $36,500 – $45,700 $8,775 – $10,725 $45,275 – $56,425
Laptop Refresh (3 devices) $4,500 – $6,000 Included $4,500 – $6,000
Firewall Replacement (3 sites) $4,500 – $9,000 $3,900 – $5,850 $8,400 – $14,850
SharePoint Migration $5,850 – $11,700 $5,850 – $11,700
Mobile Device Management Upgrade $3,900 – $7,800 $3,900 – $7,800
All Projects $45,500 – $60,700 $22,425 – $36,075 $67,925 – $96,775

What Happens Next